BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT


Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

 
Director
Banking Conduct and Consumer Protection Department,  
State Bank of Pakistan,
I.I. Chundrigar Road, 
Karachi.

BC & CPD Helpdesk: 

http://www.sbp.org.pk/cpd/CPD-Form.asp

 
For general Banking Related  Complaints:
Phone:  +92-21-99218148 & +92-21-32453551
 
For pension & utility bills  related complaints:
Phone:  +92-21-99221147
 
 
 
For eCIB related complaints:
Phone:  +92-21-32453558
   +92-21-32453567
Fax:  +92-21-99212489
 
eCIB Helpdesk:
http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx
 
For Unclaimed Deposits  related queries, Phone:
   +92-21-32455532
Fax:  +92-21-99221160
   +92-21-99221154
Email:  cpd.helpdesk@sbp.org.pk
 





 
  •  
    SBP Policy Rate
    5.75% p.a.
     
    SBP Overnight
    Reverse
    Repo (Ceiling) Rate
    6.25% p.a.
     
    SBP Overnight
    Repo (Floor) Rate
    4.25% p.a.
  •  
    Overnight Weighted Average Repo Rate
    As on 20-Nov-17
    5.76 % p.a.
     
    KIBOR
    As on 21-Nov-17
    Tenor BID OFFER
    3-M 5.89 6.14
    6-M 5.92 6.17
    12-M 5.97 6.47

  •  
    MTBs
    Tenor Rates
    3-M 5.9910%
    6-M 6.0109%
    12-M Bid not received
    PIBs
    Tenor Rates
    3-Y Rejected
    5-Y Rejected
    10-Y Rejected
    20-Y Bid not received


    GIS

    Cut-off Margin over Benchmark*:
    -50 bps
    * Latest 6-M W.A MTB Rate


  • MTB Auction

    22-Nov-17

     
    PIB Auction

    13-Dec-17

     
    As on 10-Nov-17
    SBP’s Reserves
    13,677.6
    Bank’s Reserves
    6,017.4
    Total Reserves
    19,695.0

  •  
    USD/PKR Rates
    As on 21-Nov-17
     
    M2M
    Revaluation Rate
    105.4775
     
    Weighted
    Average Rate
    Bid: 105.3637
    Offer: 105.5500
       
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